Hello!

We're getting an error from our daily rt-email-dashboards Cron job:

[Fri Nov 21 06:00:17 2014] [error]: Vertical size too small at /opt/rt4/share/html/Search/Chart line 185.

    Stack:
[/opt/rt4/share/html/Search/Chart:185] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208) [Fri Nov 21 06:00:17 2014] [error]: Caught exception: An internal RT error has occurred. Your administrator can find more details in RT's log files. (/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:118)

As far as I know, nothing's been changed in our RT configuration since when it started happening - though perhaps a user has made changes to one of their subscribed dashboards so that it's now too big?

Someone else ran into the same issue at http://www.gossamer-threads.com/lists/rt/users/107020, but there was no resolution. Googling for just "Vertical size too small", it looks like this is an error from Perl's GDGraph library, with a suggestion to adjust the correct_width attribute on the plot_graph call: http://search.cpan.org/dist/GDGraph/Graph.pm But in order to test whether this fixes it, it would be nice to have a repeatable test case.

Running rt-emails-dashboads --dryrun --all I see there are about 20 dashboard subscriptions set up. How can we figure out which one(s) are giving the error, so that we can come up with a reliable test case (and without spamming users with emails :) )?

Cheers,
Matthew

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Matthew Rahtz
Informatics Systems Group
Wellcome Trust Sanger Insitute


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The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE.

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