As I said below, in the Extensions directory the links are broken. For example,
Homepage link takes you to:
http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm
If you’re a bit tired and under-caffeniated, or just plain new to RT, it may
not be clear to you that you need to remove a bunch from the URL to find the
extension package. In my opinion, it would be much better to link to the
package instead of the module file, like so:
http://search.cpan.org/dist/RT-Extension-MandatorySubject/
As I just said, asking the user to edit the URL in their browser window to be
able to find the extension to download doesn’t make a lot of sense. The links
in the directory should be fixed.
On Dec 2, 2014, at 11:34 PM, Alex Peters <[email protected]> wrote:
> Could you please clarify what you're asking here? How to install the plugins?
>
> The plugins can be installed like any other CPAN module. Given a link to a
> specific .pm file:
>
> http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm
>
> you can hit the Download link on the right side of the page to receive a
> .tar.gz file of the distribution, which can either be fed directly into the
> cpan or cpanm utilities, or unpacked and installed manually using Makefile.PL
> and make.
>
> With RT extensions, you may find it useful to set environment variable RTHOME
> to the root directory of your RT installation before installing the plugin:
>
> $ RTHOME=/opt/rt-4.2.7 cpanm RT-Extension-MandatorySubject-0.05.tar.gz
>
> On 3 December 2014 at 16:19, Jo Rhett <[email protected]> wrote:
> Hey, dunno if this got overlooked during the short vacation week. This is a
> pretty serious issue… asking users to manually hack up the URL in their
> browser bar is not accessible.
>
> On Nov 26, 2014, at 2:22 PM, Jo Rhett <[email protected]> wrote:
>> Hey guys and gals, been a long time.
>>
>> I’m doing an upgrade from 3.8.5 to 4.2. It seems to be going well. I’m
>> liking the changes. Other than some confusion about what order to do things
>> in (see my other message) the one thing I can’t seem to wrap my head around
>> is the new plugin setup.
>>
>> First, yay! I like the idea of what you’ve done with plugins, keeping them
>> local and the simplified syntax in RT_SiteConfig.pm.
>>
>> [in which I wander in the wrong direction… read and giggle]
>>
>> However, I can’t find any plugins other than yours which are built in these
>> new packages you document at
>> https://www.bestpractical.com/docs/rt/4.2/writing_extensions.html
>>
>> What is the fallback method for installing the other style modules? How do I
>> get from a .pm file to an installed module. Can I manually create the
>> directory structures and copy these into place? I see some details there but
>> it doesn’t inspire confidence that everything I need to know is there. A
>> breakout of the directory structure would be really helpful.
>>
>> [forehead slap]
>>
>> I was almost done with this e-mail when I realized the problem. If you go
>> to http://bestpractical.com/rt/extensions.html and you find the extension
>> you are looking for, the link to the Homepage for the extension actually
>> links to the main module, and not to the extension package. Example for one
>>
>> Homepage link takes you to:
>>
>> http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm
>>
>> If you’re a bit tired and under-caffeniated, or just plain new to RT, it may
>> not be clear to you that you need to remove a bunch from the URL to find the
>> extension package. In my opinion, it would be much better to link to the
>> package instead of the module file, like so:
>> http://search.cpan.org/dist/RT-Extension-MandatorySubject/
>>
>> I did some random spot checking, and this appears to be true for every
>> module shown there.
>>
>> --
>> Jo Rhett
>> +1 (415) 999-1798
>> Skype: jorhett
>> Net Consonance : net philanthropy to improve open source and internet
>> projects.
>>
>
> --
> Jo Rhett
> +1 (415) 999-1798
> Skype: jorhett
> Net Consonance : net philanthropy to improve open source and internet
> projects.
>
>
--
Jo Rhett
+1 (415) 999-1798
Skype: jorhett
Net Consonance : net philanthropy to improve open source and internet projects.
