Hello, when I try to paste a screenshot into a ticket (in the editor field), I can see the picture. After clicking on Update Button, the picture is gone. In the Webinterface, the picture is not shown.
In the mails sended by RT, there I found this: <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAGYAAAAvCAYAAAARiL/GAAAAA XNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAANDSURBVHhe7 ZtPSBVBHMd/hcF7ryz/l2WkGWYlGSaBQXiQiMhLEF0KCbokdDKCiOpQEEHUKahLl6hbUAejAg2kM AkLozxkkv2RzExTyp5QUH2nGdm2fe+Nu+zyI38feOzOvB2ezGd+v5nZXef8/A0J7JirjwIzRAxTR AxTRAxTrMX09o/R4PBXmkz+0DWCF5/Gp6iz54Mu+cdqVfbs5SgV5cXp5r0Bevg0+I/+z9RVL6G9j RX04vU41awp1LUzx0oMRsGdB2/p2q0+XSOkY2tdCTXvrqJ4LEvXzByrVFaQE6O2rne6JGSis2c4k BQgkz9TRAxTRAxTRAxTRAxTRAxTRAxTrJ/H7DvWTsOjSV1Kz5H9NVRfu1SX/mYy+Z12tdzVJXv27 KhQO+rtza26Jj1XTjeov/fwuU66dKJe1R042aGOYTM/Po+un9+mS/4ILWIgAJ3o/viRMhsJtj0NQ O26Ijp1cBO9GfpCK4qz1REj+vbFRn0F0cjnJDUdbZ+OFoDvr7b2qdtD7sg09ZlI185EF+52YOSDj u73dObyE3UeFSzmGEQSpCD9PO8fm46uRCyLzh7arDoNnWeudUox1x6/8EjJg8R02LTDQLnRPqC+h 5RUaTlMQhOD0YbR7f6go53cfzykz0iJcIK0hznCi7XluarTDN29H1XUbdlYrGu8sWmHSDUR1NY1q I6I8CiJfI5xdzRujxu6e0eoalWeEphp8izMjauR7JSOke6W68am3bepf585rS7N0WfRwGq5jDwOe UgvJuJMzvcC6c0tHnNSJvy2ixJWYgxIL+gspBxMwl4gIjdUFuiSPX7bRQ0rMYgQ5xxUuizbM6 0Ak/ackzbSX7oIA37bRU1oy2WTirxAqvIC9VhCm3bOzSgm450NZeo7pCKzfMWKyiylsaJLtVgw+G 0XNaHs/Gc7rHf+QjBEDFNEDFNEDFNEDFNEDFNETAgsSATfHlqJwSuy6yvydUnIxMqSRTQ6MaVL/r DaYOKeVWVZjtp94/VPITXlyxdSS1O12owHGczWO3+88b84P6He+hdSg39TeTU4oQQlYn+egPrBWo wQLTL5M0XEMEXEMEXEMEXEMEXEMEXEMEXEMEXEsIToF9rJiZVEKYfKAAAAAElFTkSuQmCC" /> But the picture would not be shown in the emails. Is there a way to use copy and paste for screenshots? I know, that I can save the pic and attach it to the ticket or send the picture as email to the ticket system, but our users would like to use copy and paste. Thank you for your help. Kind regards Andy
