No answers yet so it is still an open question. More precisely: where can I change the default outgoing email message sent by the system to whom the Incident Report came when a whole case (e.g. Report,Incidents and Investigations are all solved) is closed? Is there a file for it (could not find it yet) or is it in the RT database somewhere?
Any help would be appreciated. Tamas on 2014.12.03. 14:32 "Tamás, Szép" wrote: > Hello all, > > where can I find and modify the text of the outgoing email when I close > a whole Incident? > > Best regards, > Tamas Szep > GovCERT-Hungary >
