Jeff my upgrade to V25 failed before. This time it worked (well after two attempts); thanks for the reply and the assist.
Lesson of the day.... read your output. Thanks all! On Wed, Dec 10, 2014 at 11:33 AM, Jeff Voskamp <[email protected]> wrote: > > On 12/10/2014 01:09 PM, Matt Wells wrote: > >> I'm getting what seems to be a common error when users login. >> >> "The page you requested could not be found" >> This is only with non-root users. >> >> When the users login it redirects to >> https://rt.example.com/HASH(0x68193a8) >> >> If I remove the 'HASH(0x68193a8)' I get my dashboard. >> I've cleaned out the mason cache and walked through many of the existing >> 'how to' but to no avail. >> >> I've ensured that CPAN modules are all up to date. >> >> CentOS 6.6 >> RT 4.2.9 >> >> ==> /var/log/httpd/error_log <== >> [30947] [Wed Dec 10 17:22:23 2014] [info]: >> RT::Authen::ExternalAuth::LDAP::GetAuth External Auth OK ( >> ldapserver_LDAP ): joe.bob >> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/ >> Authen/ExternalAuth/LDAP.pm:161) >> [30947] [Wed Dec 10 17:22:23 2014] [info]: >> RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Address1: >> example, EmailAddress: [email protected] <mailto:[email protected]>, >> Name: joe.bob, RealName: Joe Bob, WorkPhone: 7025551234 >> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/ >> Authen/ExternalAuth.pm:665) >> [30947] [Wed Dec 10 17:22:23 2014] [info]: Successful login for joe.bob >> from 10.10.10.10 >> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/ >> Authen/ExternalAuth.pm:341) >> >> >> Thanks for any and all assistance. >> > > Which version of RT::Authen::ExternalAuth are you using? > Hint 0.25 would be the recommended version. There was a fix for this > somewhere between 0.17 and 0.21 if I remember correctly. > > Jeff >
