Am 11.12.2014 um 15:31 schrieb Jasper Olbrich: > Hello, > > I'm trying to use REST to create tickets in a queue that uses Custom > Fields. It works well for CFs without umlauts, but I couldn't find a way > yet to fill the CF "Größe". > > I'm sending the data with Python's urllib module, the request body looks > like > > content=id%3A+ticket%2Fnew%0AQueue%3A+Test-Queue%0ARequestor%3A+jasper.olbrich%40students.uni-marburg.de%0ASubject%3A+Encoding+von+CustomFields%0AText%3A+%3CThe+ticket+content%3E%0ACF-Gr%C3%B6%C3%9Fe%3A+A0%0ACF-working%3A+working&user=$user&pass=$pass > > > where CF-Gr%C3%B6%C3%9Fe is the urlencoded CF name. I also tried to > circumvent urlencoding for this particular CF name: > > content=id%3A+ticket%2Fnew%0AQueue%3A+Test-Queue%0ARequestor%3A+jasper.olbrich%40students.uni-marburg.de%0ASubject%3A+Encoding+von+CustomFields%0AText%3A+%3CThe+ticket+content%3E%0ACF-working%3A+working%0ACF-Gr\xc3\xb6\xc3\x9fe%3A+A0&user=$user&pass=$pass > > > "\xc3\xb6\xc3\x9" is the byte sequence for utf-8 encoded unicode "öß". > > I also tried to add "charset=utf-8" to the content encoding header, but > to no avail. > > Is it possible to write CFs via REST? Reading works fine. >
Hi, use CF-123 (with 123 being the CF id). Chris