Did you end up resolving this? If I understand correctly, you want outgoing mail that has a different domain in the From: address to be sent through the SMTP server belonging to that domain (i.e. a remote SMTP server).
I don't believe that's possible within RT itself. On Thu, 23 Oct 2014 2:36 am Matt Wells <[email protected]> wrote: > On my continued migration from ZenDesk I've come across something that > honestly I've not done with RT. Templates, Queues and app configuration, I > feel good with. > Something unique to my current workplace is the need for multiple domains > email addresses. > I know I can catch this downstream in a postfix server and write a filter > for it but I wanted to see if RT could do it. > > My domain is example.com > Queue 1 Email - [email protected] > Queue 2 Email - [email protected] > Queue 3 Email - [email protected] > > I need to relay mail through their smtp system. Can you do that per > queue? Like I said, I can catch it downstream with postfix but something > in the app would just be cleaner. > > Honestly, it's been a while since I ran RT in the workplace and I had > forgotten how awesome these groups are. > -- > RT Training November 4 & 5 Los Angeles > http://bestpractical.com/training >
