Just wondering if anyone can shed some light on how to delete this ticket? Thanks for the help
Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 • 262-783-6261 ext. 2296 bba...@copesan.com<mailto:cstep...@copesan.com> www.copesan.com<http://www.copesan.com/> "Servicing North America with Local Care" From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Bryon Baker Sent: Friday, December 12, 2014 5:06 PM To: rt-users Subject: Re: [rt-users] Trying to shred a ticket An Update I found information about Dependencies and raised the limit to 100000 which does not seem to help. Also the only scripts running against this tick is an action using rt-crontool. Here is the full error /opt/rt4/sbin/rt-shredder --plugin 'Tickets=query,Id=145013' SQL dump file is '/home/admin/20141212T230121-0001.sql' Next 1 objects would be deleted: RT::Ticket-145013 object Do you want to proceed? [y/N] y ERROR: Dependencies list has reached its limit. See $RT::DependenciesLimit in RT::Shredder docs. [30789] [Fri Dec 12 23:01:57 2014] [warning]: Too late to safely run transaction-batch scrips! This is typically caused by using ticket objects at the top-level of a script which uses the RT API. Be sure to explicitly undef such ticket objects, or put them inside of a lexical scope. at /opt/rt4/sbin/../lib/RT/Ticket.pm line 2615, <STDIN> line 1 during global destruction. (/opt/rt4/sbin/../lib/RT/Ticket.pm:2615) Again thanks for any help and or pointer given. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 • 262-783-6261 ext. 2296 bba...@copesan.com<mailto:cstep...@copesan.com> www.copesan.com<http://www.copesan.com/> "Servicing North America with Local Care" From: Bryon Baker Sent: Friday, December 12, 2014 4:22 PM To: rt-users Subject: Trying to shred a ticket I am trying to shred a ticket and I am issuing the following command. /opt/rt4/sbin/rt-shredder –force --plugin 'Tickets=query,Id=145013' I want this ticket to just go away. I am getting the following error. [28230] [Fri Dec 12 22:14:02 2014] [warning]: Too late to safely run transaction-batch scrips! This is typically caused by using ticket objects at the top-level of a script which uses the RT API. Be sure to explicitly undef such ticket objects, or put them inside of a lexical scope. at /opt/rt4/sbin/../lib/RT/Ticket.pm line 2615, <STDIN> line 1 during global destruction. (/opt/rt4/sbin/../lib/RT/Ticket.pm:2615) I am running RT 4.2.3 Copyright 1996-2014 Thanks for any help I can get. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 • 262-783-6261 ext. 2296 bba...@copesan.com<mailto:cstep...@copesan.com> www.copesan.com<http://www.copesan.com/> "Servicing North America with Local Care"