On Dec 20, 2014, at 7:31 AM, Jason Foster <[email protected]> wrote: > > We just got ... singed ... when someone accidentally sent a comment as > correspondence. Even with the red background in the message box. > > I'm guessing that this is a common failure mode, and am wondering whether > there is a { setting, plugin } that will pop up a "This is going to the > Requestor ... are you sure?" alert before sending?
There's definitely no setting and I don't think I've seen a plugin for this. Although this sounds like one of those cases where a technological solution to a problem with people might not be the answer perhaps modifying the textbox with some default text (ie. "This response will be seen by customers - remove this text.") for correspondence with something they have to actually remove before typing might be a relatively simple way to achieve some warning. -- Landon Stewart : [email protected] Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com : +1 (888) 909-4932
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