Hello, I have this issue with my RT most often the RT looses connectivity the RT database and when that happens I have to change the permission of the file RT_SitecConfig.pm in the /opt/rt4/etc folder. I want to fix that problem once and for all, please help
thanks for your attention On Tue, Jan 13, 2015 at 11:22 PM, Alex Peters <a...@peters.net> wrote: > If I understand you correctly, you need to make your user "privileged." > Unprivileged users are forced to use the Self Service area. > > I don't know what you mean by 'edit "username" to "user"'. Are you trying > to change the visible wording on the login page? > > On Wed, 14 Jan 2015 12:56 am Shahab Sharifzadeh <sshgu...@ymail.com> > wrote: > >> >> Hi >> When I change the login page ( for example I want to edit "username" to >> "user" ) I have a problem, when I want to login to RT with every device I >> have redirected to selfservice automatically. Please help me that why this >> happened? >> Thanks for your attention. >> >>
