hiI have done the following things: 1- Copy /usr/share/request-tracker4/html/Elements/login.html to /usr/local/share/request-tracker4/html/Elements/login.html 2- Modify /usr/local/share/request-tracker4/html/Elements/login.html as desired. 3- Clean the Mason Cache and restart. but so forward to Selfservice page whenever login to rt. help me plz...
On Sunday, January 18, 2015 2:13 PM, Alex Peters <a...@peters.net> wrote: To change the HTML of the Login page: - Copy share/html/Elements/Login.html to local/share/html/Elements/Login.html. - Modify local/share/html/Elements/Login.html as desired. - Clean the Mason cache and restart RT to see your changes. To make an RT user "privileged," log into RT as a superuser (such as "root") and tick the "Let this user be granted rights (Privileged)" option for the user to be privileged (Admin > Users > Select > user). Note that RT user rights/privileges and UNIX permissions are different things. As such, you should not be giving your RT_SiteConfig.pm file executable permissions. On 18 January 2015 at 21:37, Shahab Sharifzadeh <sshgu...@ymail.com> wrote: >If I understand you correctly, you need to make your user "privileged." >Unprivileged users are forced to use the Self Service area. >I don't know what you mean by 'edit "username" to "user"'. Are you trying >to change the visible wording on the login page? Yes i want to change visible wording on the login page. i have changed permission RT_SitecConfig.pm (775 & 777) but it doesn't work. what i have to do?