On Wed, 28 Jan 2015 14:27:22 +0100 Jasper Olbrich <jasper.olbr...@students.uni-marburg.de> wrote: > Is it possible to suppress the status change from open to resolved > with a scrip or to include the scrip-induced status change in the > result box?
Unfortunately, neither of these is possible in stock RT. Scrips can only run _after_ a chance has happened, and thus have no chance of preventing it. They also cannot currently push their results to the user. - Alex