HI, I am currently testing to upgrade to RT 4.2.9. I am running 4.2.6 successfully under normal http: (port 80). I am not wanting to sacrifice the https: ability with the upgrade to 4.2.9 and would like to still be able to use the full email functionality of RT.
Here is my setup. I am running Ubuntu 14.04.1 LTS; I have apache 2 installed with mysql; postfix, and fetchmail. My email server is Microsoft Exchange 2010. I cannot, for the life of me, get the incoming email setup to work with https: enabled. In 4.2.6 I had to disable the redirect and go with just HTTP. Everything I have looked on the Wiki, forums, and blogs all point to Request Tracker 3 and other things. I have read documentation after documentation. I am getting the following Feb 24 15:14:25 hostname fetchmail[1178]: MDA returned nonzero status 75 Feb 24 15:14:25 hostname fetchmail[1178]: not flushed I know this means wrong queue. I went through that with 4.2.6 and, like I said, eventually found the resolution to be switch from HTTPS redirect to simple HTTP. I know this is supposed to work somehow. Here is my /etc/aliases file: root@servername:~# cat /etc/aliases # See man 5 aliases for format postmaster: root rt: "|/opt/rt4/bin/rt-mailgate --queue General --action correspond --url https://rttest.domain.local/"; Here is my /etc/fetchmailrc file: #Daemon Mode # This file must be chmod 0600, owner fetchmail set daemon 20 set syslog set invisible set no bouncemail ###################################################################### # Hosts to Poool ###################################################################### # Defaults ========================================================== # Set antispam to -1, since it is far easier to use that together with # no bouncemail # defaults: # timeout 300 # antispam -1 # batchlimit 100 poll exchange.domain.local protocol pop3 username "u...@domain.com" password "password" mda "/opt/rt4/bin/rt-mailgate --queue General --action correspond --url https://rttest.domain.local/"; no keep; V/R, Daniel Moore IT Systems Technician Osborne Wood Products, Inc. [http://hosting-source.bm23.com/9241/public/OsborneLogo111.jpg] P: 706.282.5764 F: 888.777.4304 http://www.osbornewood.com
