On Fri, 06 Mar 2015 06:48:53 +0000 Alex Peters <[email protected]> wrote: > You can enter "14 days ago" into the Created box, or > > Created < "14 days ago" > > into the Advanced screen of the search builder.
Note that despite how it reads in English, 'Created < "14 days ago"' means tickets that were created _more_ than 14 days ago. That is, it is read as "Take the point in time 14 days ago; find tickets whose creation date is less than (prior to) that point." The connotation of the word "ago" in combination with less than / greater than is often a point of confusion. - Alex
