Hi, upgrading to a more recent version of RT and installing HTML::Gumbo gives you tables in transactions (RT supports this since 4.2.6) [1].
If you can't upgrade, you can use RT::Extension::PermissiveHTMLMail [2]. Chris [1] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#PreferRichText [2] https://github.com/bestpractical/rt-extension-permissivehtmlmail Am 10.03.2015 um 20:35 schrieb Jeff Blaine: > Hi, > > We're using RT 4.2.5 (for now). > > $PreferRichText is turned on. > > We've put in place a Web_Local.pm that is allowing all tags via: > > push @SCRUBBER_ALLOWED_TAGS, qw('*'); > > Something is still mucking with our HTML though, specifically (that > we've found so far) various table tags' attributes like borders and > padding seem to not be rendered properly. The table borders don't render > at all. > > Any ideas? > > It is a little unclear to me exactly how to use > %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various > links in the web UI to not work anymore. >