Greetings to all of youI am trying to make my RT 4 to show me how much time had been spent on a ticket.
I need to see "timeworked" for open, stalled, acf tickets as well.
I installed the Activity Reports by Best Practical but it shows time worked for resolved tickets only.
I need to see time worked for tickets in the other statuses. Could anyone help me? Thank you in advance! Best regards K. Haytova
