On Wed, 25 Mar 2015 10:11:14 -0700 Roman Massey <[email protected]> wrote: > Hello, > [snip] > Any tips will be greatly appreciated. Thanks!
Move the Notify scrip to being in stage Batch. This will mean it won't appear in the preview of outgoing notifications on the ticket Reply page, but will have access to the complete, updated, ticket when it runs. - Alex
