Hi, I'm trying to write a scrip that sends a web request to an external server and depending on the answer set a specific priority level
So far the web request goes out and the priority can be set. The only missing part is that I can't get a hold of the external web server response. Following, a few lines that I wrote in the 'custom action commit' section: --- code require LWP::UserAgent; my $ua = LWP::UserAgent->new; my $url = 'https://extwebserv/'.somePieceOfData; my $response = $ua->get($url); if ($response->is_success) { # *FAILS!* RT::Logger->info($response->as_string); #decoded_content); my $newpriority = 100; my ($status, $msg) = $self->TicketObj->SetPriority($newpriority); unless ($status) { $RT::Logger->warning("unable to set new priority value"); return undef; } return 1; } --- end code Any help will be highly appreciated -- Regards, Hugo Escobar <http://www.associationfinancialservices.com/> 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: hesco...@afslc.com Follow us on Facebook and Linked-In <http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864> <http://www.linkedin.com/companies/1006276> NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*