Hello,
In advance, sorry for my English.
I'm trying to change the default template "Resolved in HTML", so that
when the user receives the e-mail stating that the ticket has been
resolved, a satisfaction survey (linked in the email) be filled.
But I would like this link to the survey be a star rating, where each
star represents a parameter of the level of satisfaction for the survey
treatment.
To make this star rating, I am using HTML and CSS.
But the template accuses an error when I use CSS:
"Could not compile the template of codeblock 'text-decoration: none;
color: inherit;': syntax error at line 6 template"
Follows the code:
Subject: Resolvido: {$Ticket->Subject}
Content-Type: text/html
<style type="text/css">
a {
text-decoration: none;
color: inherit;
}
.rating {
unicode-bidi: bidi-override;
direction: rtl;
float: left;
}
.rating span {
display: inline-block;
position: relative;
width: 3.0em;
}
.rating span:before {
content: "\2606";
font-size: 50px;
}
.rating span:hover:before,
.rating span:hover ~ span:before {
content: "\2605";
cursor: pointer;
color: gold;
}
.clear {
clear: both;
}
</style>
<p>De acordo com nossos registros, o seu pedido foi resolvido. Se você
tem qualquer outra questão, por favor, responda a esta mensagem.</p>
<p>Por favor, avalie o atendimento:</p>
<div class="rating">
<a
href="https://www.mydomain.com?param1=x¶m2=y&rating=excelente";><span></span></a>
<a
href="https://www.mydomain.com?param1=x¶m2=y&rating=bom";><span></span></a>
<a
href="https://www.mydomain.com?param1=x¶m2=y&rating=mediano";><span></span></a>
<a
href="https://www.mydomain.com?param1=x¶m2=y&rating=ruim";><span></span></a>
<a
href="https://www.mydomain.com?param1=x¶m2=y&rating=pessimo";><span></span></a>
</div>
<div class="clear"> </div>
Does anyone know how I can get around this?
Thank you very much
