I have inherited a very old RT installation. I plan to upgrade from 3.8.8 to the latest RT 4.2.x version included with Debian stable.
I started with a full working installation of RT 4.2.8. After importing the MySQL database data from the old server I used the rt-setup-database script. This errors: Processing 3.8.9 Now inserting data. [1324] [Fri May 1 10:45:28 2015] [warning]: Resolver RT::URI::fsck_com_rt could not parse fsck.com-rt://Vaioni/ticket/0, maybe Organization config was changed? (/usr/share/request-tracker4/lib/RT/URI.pm:165) Couldn't finish 'upgrade' step. ERROR: One of initial functions failed: Target URI looks like local, but is not parseable at /usr/share/request-tracker4/etc/upgrade/3.8.9/content line 36, <$handle> line 1. The Organization setting in RT-SiteConfig.pm matches the old installation. As a test I tried changing to a random Organization and the upgrade script continues but I can no longer login. I am hoping the database hasn't been played with previously. Any ideas what might be causing this? Ian