On 10 May 2015, at 5:41, Rabin Yasharzadehe wrote:
First mail looks like this,
Sun May 10 12:27:14 2015: Request 242534 was acted upon.
Transaction: Given to rabin by X
Queue: sandbox
Subject: *(No subject given)*
Owner: rabin
Requestors: rabin
Status: new
Ticket: https://rt
the 2nd mail notification look like this,
Sun May 10 12:27:14 2015: Request 242534 was acted upon.
Transaction: Owner set to rabin by X
Queue: sandbox
Subject: *(No subject given)*
Owner: rabin
Requestors: rabin
Status: new
Ticket: https://rt
why is that ?
You have 2 different scrips being triggered by the same transaction. You
can find which scrip is sending which message by looking at the
Message-Id header. An example from my system:
Message-ID: <rt-4.2.9-96149-1430920514-473.15045-118-0@[rt hostname]>
That's: rt-version-Trans-EpochSec-msecs-Ticket-Scrip-MailSeq@hostname
