Do you have a ton of users or some other CF with a lot of possible values that are only available (list in drop-down or an autocomplete field) to the RT super user?
> On May 20, 2015, at 3:13 PM, "k...@rice.edu" <k...@rice.edu> wrote: > > Hi RT community, > > I am testing the performance. When I pull up > > Search->Tickets->New Search > > as the RT superuser, it takes 6 seconds, which while not > exactly speedy, is tolerable. Unfortunately, for normal > users the time is 32s. I have attached the EXPLAIN ANALYZE > results and the plan looks reasonable. It wouldn't be too > bad if the hit was taken just once, but everytime the page > is loaded it takes 32s. Does anyone have any ideas about > how to improve the performance? We are running RT-4.2.10 > with a PostgreSQL-9.4 backend. > > Regards, > Ken > <search_explain.txt>
