On Tue, Sep 08, 2015 at 08:56:53AM +0200, Arkadiusz Miśkiewicz wrote: > > Hi. > > rt 4.2.12, scenario - there is a ticket, user enters new correspondence via > web interface which is send via email to requestor. > > Then user clicks "forward" near that correspondence and forwards it to third > email address / third person. > > Unfortunately that email sent to third person is lacking important > information. It lacks From, To, Subject headers in attached forwarded message.
This should have been fixed in 4.2.10: https://bestpractical.com/release-notes/rt/4.2.10 https://github.com/bestpractical/rt/commit/134a478be1b63ca418380fc355923ea849812bfa Are you still seeing a lack of such headers for tickets created since your upgrade to 4.2.12? Tickets created _prior_ to an upgrade to 4.2.10 will still lack the headers in their Create transactions, of course. > I would expect to see proper From, To, Subject, Date (like in original > correspondence) and possibly other headers, too. Also there is incorrect > Content-Length in it. Hm -- the content-length problem doesn't seem to be replicated on issues.bestpractical.com. Are you seeing it with a vanilla 4.2.12 install? - Alex
