Hello, I have a new RTIR installation with Gossamer Threads. The menus are there, just none of the queues or groups. I didn't even notice until I tried restarting mod_perl after some other modifications. It failed because of the missing queues. They fixed the start-up failure, and I presumed that they fixed it by adding the queues but this was not the case. Anyway, I figured that I would have them reinstall the IR extension but I have two questions before I do.
1) Do you think that the reinstall will fix the problem? 2) Will it wipe out any of the non-RTIR related customization? Greg -- Gregory Pickett, CISSP, GCIA, GPEN Cybersecurity Operations Hellfire Security 1608 S. Ashland Ave. #49583 Chicago, IL 60608 (312) 436-0133 www.hellfiresecurity.com  Links: ------  http://www.hellfiresecurity.com