Hi, you are right.History is not affected but Subject, User Real Name, Signature stored in User Preferences, Description of Scrips, Templates, Groups and Queues, Template Content, Article Name
I noticed that the problem with the german umlauts is not in all fields. In my history for example the german umlauts displayed correctly but in the ticket subject they didn't.
smime.p7s
Description: S/MIME Cryptographic Signature
