Hi all, I have a few charts on my "RT at a glance" page, to summarize our ticketing activity. Today I edited the charts and changed the "group by" option from "name" to "nickname". The charts still display correctly. However, before I was able to click on a row in the associated data table and see the results page.
Now when I click on a row in the associated data table I get an error saying: There was an error parsing your search query: Invalid watcher subfield: 'NickName'. Your RT admin can find more information in the error logs. In the log I can see this: Stack: [/opt/rt4/sbin/../lib/RT/Tickets.pm:1025] [/opt/rt4/sbin/../lib/RT/Tickets.pm:3029] [/opt/rt4/sbin/../lib/RT/SQL.pm:172] [/opt/rt4/sbin/../lib/RT/Tickets.pm:3037] [/opt/rt4/sbin/../lib/RT/Tickets.pm:3055] [/opt/rt4/share/html/Search/Results.html:120] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:681] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:369] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Tickets.pm:3059) [23990] [Fri Oct 30 09:23:01 2015] [error]: Couldn't parse query: Invalid watcher subfield: 'NickName' at /opt/rt4/sbin/../lib/RT/Tickets.pm line 1025. Is this nromal behavior? I can see how using nicknames should not be a very important feature in RT, however I believe RT should at least handle it more gracefully. Cris
