Hi, I want to change (if possible) settings, under Permissions , modify the permissions that are allowed or denied for only the RT User's to be Owner's when I create a new ticket or modify?
The Watcher's can't be Owner! Is it possible? Thank you! Marcelo Calado. -----Original Message----- From: Matt Zagrabelny [mailto:[email protected]] Sent: Tuesday, November 10, 2015 4:38 PM To: Marcelo Calado | TBS TAX Services <[email protected]> Cc: rt-users <[email protected]> Subject: Re: [rt-users] Owner Query - Custom Hi Marcelo, On Tue, Nov 10, 2015 at 8:42 AM, Marcelo Calado | TBS TAX Services <[email protected]> wrote: > Hello! > > > > When I trying to create a ticket on RT 4.09, I’d like to select just > the RT User’s of Owner field on the basics table in the right side. > > > > I’d like to select only the RT User’s on my Owner Query! Is it > Possible? How Can I do this? I can’t see the Watcher’s! I don't quite understand your question. Do you think you could rephrase it or write it out differently? Cheers, -m
