I installed a fresh version of apache on a new centos 7, after the error I manually installed the Data::UUID module from yum and after that from source but I got the same error.
This is the rt.log using debug: Tue Nov 10 12:56:53.844353 2015] [core:notice] [pid 5852] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND' [5886] [Tue Nov 10 17:57:03 2015] [critical]: Can't locate loadable object for module Data::UUID in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/lib64/perl5/Data/GUID.pm line 10. Compilation failed in require at /usr/local/lib64/perl5/Data/GUID.pm line 10. BEGIN failed--compilation aborted at /usr/local/lib64/perl5/Data/GUID.pm line 10. On Thu, Nov 19, 2015 at 12:20 PM, Parish, Brent <bpar...@cognex.com> wrote: > I don't have any super advice here, just throwing out some ideas in case > it helps. > > I don't see Data::UUID in the Perl requirements for RT? > It looks instead to be something needed by Apache, for ModPerl or FCGI? > > Tough to say without being on the system, but from what I understand it's > not missing Data::UUID itself, but rather an object associated with it > (e.g. shared object, etc)? > That can happen if you copied over any of the libs instead of installing > them? > > I wonder what might happen if you do a 'forced' full re-install of > Data::UUID? > Or maybe there are some leftover pointers to an older version of the > shared objects? > e.g. If Apache was copied over and not upgraded, etc > > Did you get that error from the Apache logs and are they cranked up to > debug level? > Are there other error lines nearby in the log(s) that might have more > details? > > - Brent > > > -----Original Message----- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On > Behalf Of Matt Zagrabelny > Sent: Monday, November 16, 2015 11:39 AM > To: Gerald Jimenez > Cc: rt-users > Subject: Re: [rt-users] Fwd: Request tracker > > On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jimenez <gejim...@gmail.com> > wrote: > > > > Hi, > > > > I have request tracker installed on a centos 6 server but now I need > > to update my server to centos 7. > > I have tried to install request tracker 4.2 to my centos 7 server but > > after sucessfully finished the installation the web page of rt doesnt > > load and I got this error "Can't locate loadable object for module > Data::UUID in @INC". > > Do you have that module installed? > > -m >