Hi Matt,
It would probably be easier to put all of the DataDog code right in an
RT Action module rather than making a system call. If you take a look at
the docs for this extension, it describes how to do that, where to put
the new action files, etc.:
https://metacpan.org/pod/RT::Extension::AdminConditionsAndActions
And it's worth installing that extension if you'll be working with
custom conditions and actions because it makes it much easier to manage
them.
And if you're thinking about releasing it as an extension, this will get
you started:
https://bestpractical.com/docs/rt/4.2/writing_extensions.html
Good luck.
Jim
On 1/28/16 1:26 PM, Matt Wells wrote:
Hi all, so I have some things work on this. I'm wondering if anyone
can help me with the last part. I really can't thank you guys enough
for any help you can give.
So I have a custom scrip that's working if I run it maually but
getting it through RT is causing issues. So this is what I've got.
Condition: On Create
Action: User defined
Template: Blank
Custom condition:
return 0;
Custom action preparation code:
my $ticket = $self->TicketObj;
my $subject = $Tickets->Subject;
my $name = $requestor;
my $queue = $queue
system('/usr/bin/perl /opt/rt4/lib/RT/Action/DataDogEvent.pm $name
$ticket "$subject" $ queue');
return 1;
Custom action commit code:
return 0;
The Script that's getting called.
/opt/rt4/lib/RT/Action/DataDogEvent.pm
#!/usr/bin/perl
use strict;
use warnings;
use WebService::DataDog;
use Try::Tiny;
use Data::Dumper;
my $datadog = WebService::DataDog->new(
api_key => '123apikey',
application_key => '123appkey',
verbose => 0, # Enable this for debugging output
#verbose => 1,
);
my $event = $datadog->build('Event');
my $event_list;
my $name = $ARGV[0];
my $ticket = $ARGV[1];
my $subject = $ARGV[2];
my $queue = $ARGV[3];
# Post a new event to stream
$event->create(
title => "$name - $ticket",
text => "$subject",
tags => ['NOCRT', "$queue"],
);
On Mon, Jan 25, 2016 at 1:32 PM, Matt Wells <matt.we...@mosaic451.com
<mailto:matt.we...@mosaic451.com>> wrote:
Has anyone ever attempted to integrate RT with DataDog and it's
web api or configurations?
I've seen some integrations with "SendNagiosAlert" but was
wondering if anyone had done something similar with DataDog? I'm
starting to play with it now using this -
http://search.cpan.org/~jpinkham/WebService-DataDog-0.9.0/lib/WebService/DataDog.pm
<http://search.cpan.org/%7Ejpinkham/WebService-DataDog-0.9.0/lib/WebService/DataDog.pm>
--
Matt Wells
Chief Systems Architect
RHCA, RHCVA - #110-000-353
(702) 808-0424
matt.we...@mosaic451.com <mailto:matt.we...@mosaic451.com>
Las Vegas | Phoenix | Portland Mosaic451.com
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