Hi Lee,
The typical upgrade path is to take a backup of your database (I think
that's what Matt was pointing out), restore it on the new machine, then
follow the steps in 6b in the README:
https://bestpractical.com/docs/rt/4.2/README.html
(It's good to read the whole README, but those are the key bits that are
different for upgrading an existing instance.)
The upgrade scripts will then upgrade your database to be compatible
with the new version of RT.
The serializer and importer tools are typically used in special cases
where a DB upgrade won't work, like moving from one brand of DB to
another or doing other things like joining two RT's together.
Jim
On 2/10/16 10:48 AM, Lee Wiscovitch wrote:
Thanks, that looks like it could be an option too.
Digging through the docs more, I see that there are two utilities that
could be more useful:
rt-serializer
rt-importer
If I'm reading it correctly, I can use rt-serializer to export the
contents of the RT3.8 database and then take that and feed it into the
rt-importer on the RT4.2 instance.
But, it doesn't look like they existed in RT3.8...So maybe not really
an option? I wonder if I could still point the RT4.2 rt-serializer to
the RT3.8 mysql database and still use it?
On 02/08/2016 04:44 PM, Matt Zagrabelny wrote:
On Mon, Feb 8, 2016 at 3:35 PM, Lee Wiscovitch
<[email protected]> wrote:
There is no import/export feature that I can use right?
https://www.bestpractical.com/docs/rt/4.2/backups.html
-m
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
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---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany March 14 & 15, 2016
