did the upgrade script run without errors? in my case the script didn't run at first because it complained it couldn't find perl modules. If you compiled RT by yourself and used cpan to install perl modules, chances are they are located outside of your distro's main perl libs, so you have to run the script with perl -I/opt/rt4/lib upgrade-sla.
I couldn't see my assets until i did this, haven't tested SLA yet. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Problems-with-SLA-since-upgrading-to-4-4-tp61345p61365.html Sent from the Request Tracker - User mailing list archive at Nabble.com. --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016