Hello, I was wondering if someone could shed some light as to how to get RT to send out email.
Here's what I've done so far: * Upgrade machine is CentOS 7 (apache, mariadb, and postfix) * installed RT 4.4 (previous 3.8.8) * transferred database to new machine * upgraded database * configured aliases for new machine for testing * RT web interface working for upgrade * sending email to new machine adds tickets * verified RT_SiteConfig.pm directives were updated What is not working from upgrade: * auto assigning user for certain queues via custom Scrip * RT not sending emails to Admin CCs...from the debug logs, I can't find any instance of RT calling SendEmail.pm (Scrips don't seem to be running even though they are in the database and I can view them from the web interface). * can send email from command line of the server * tried setting $MailCommand to 'mbox'...no file when trying to forward a ticket or reply What am I missing? --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016
