Hi all, Does anyone has experience in adding some sort of indication to the query view of own tickets or just a list of tickets when a ticket has been changed. Like for example if I have a list op open tickets and someone comments on the ticket is it possible that I can put some indication in the ticket row of the search view so it attracts my attention? I know you can see the last updated field in the tickets list view, but we would like some other indication in the dashboard…
kind regards. U
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