Kenny,
I haven't looked at RT 4.4 yet, so perhaps it's built in there, but it
wasn't in RT 4.2.
What you will need to do, if it isn't there already, is create your own
extension to the Asset.pm module, call it Asset_Local.pm, and add code
there to check for uniqueness and auto-populate the field. The Create {}
subroutine is the one you'll most likely want to override.
One gotcha that I remember (I did this about a year ago) is that I
needed to know the number of the custom field; I couldn't figure out how
to search the $args{} array for the field by name. That being our most
critical custom field, though, it made sense to create it first so it
would be "CustomField-1".
I'm reluctant to post my actual code, because it's crappy and I don't
want to release bad code into the wild, but if you'd like to see it I
can sanitize it some and share it.
Cheers,
Kyle
On 03/11/2016 11:38 AM, Seever, Kenny wrote:
Hello,
I am working on evaluating using the Assets module in RT to manage our
equipment, but haven’t been able to figure out if there is a way to
make a field unique. All of our equipment has a 5 digit asset number
(2XXXX) that is unique. I need to be able to add a field that makes
sure that each number is only used once. Ideally it would auto
populate with the next number when a new asset is added, but that may
be asking for too much. Is there build in functionality for any of
this that I’ve missed in the documentation?
Thanks in advance,
Kenny
--
Kyle Dippery
Engineering Computing Services
219 RMB
859-257-1346
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