Apologies to the list... The problem actually was the mail attribute for a few users in our active directory. Thanks anyway, John
-- John Bako Manager, Scientific Computing Department of Biology & Center for Genomics and Systems Biology New York University 212-998-8207 (office) On Thu, Mar 17, 2016 at 1:28 PM, John Bako <john.b...@nyu.edu> wrote: > Hi, > > rt-dapimport successfully imported users, but user updates fail on > subsequent runs with the following error: > > [23104] [Thu Mar 17 17:12:28 2016] [debug]: User xyz123 already exists as > 6, updating their data > (/var/www/site_tickets_bio_nyu_edu/rt4/sbin/../lib/RT/LDAPImport.pm:857) > [23104] [Thu Mar 17 17:12:28 2016] [debug]: User Nobody: Can not modify > system users > User Nobody: Can not modify system users > User Nobody: Invalid syntax for email address > (/var/www/site_tickets_bio_nyu_edu/rt4/sbin/../lib/RT/LDAPImport.pm:860) > > > I'm running the import as root and I can't find a user named "Nobody" in > RT if I wanted to assigned privileges. > > Thanks, John > > -- > John Bako > Manager, Scientific Computing > Department of Biology & Center for Genomics and Systems Biology > New York University > 212-998-8207 (office) >
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