Update: The following lines work exactly as I expect: use Data::Dumper;
my $tobj = $self->TransactionObj; my $atts = $tobj->Attachments; my $attachment = $self->TransactionObj->Attachments->Next; if (!$attachment) { return 0; } my $content = Dumper($attachment->ContentAsMIME(Children=>1)); if ($content=~/ name\=\".*?\.zip\"/i) { $RT::Logger->info("message has a zip file"); } else { $RT::Logger->info("no zip file"); } return 1; However, this doesn't look like a good solution In an attempt to use the API directly, I tried the following: https://docs.bestpractical.com/rt/4.2.12/RT/Attachment.html#Filename https://docs.bestpractical.com/rt/4.2.12/RT/Transaction.html#Attachments while(my $attachment = $self->TransactionObj->Attachments->Next) { $RT::Logger->info($attachment->FileName); } But got this in the log file: [Wed Mar 16 16:47:07 2016] [error]: Scrip 34 Commit failed: RT::Attachment::FileName Unimplemented in RT::Action::UserDefined. ((eval 652) line 2) any ideas? Thanks in advance PS: our installation: Centos 6.6/MySql/Apache+mod_perl RT 4.2.9 On Tue, Mar 15, 2016 at 7:04 PM, Hugo Escobar <hesco...@afslc.com> wrote: > Hi, > > I need to detect if a zip file has been attached to a ticket at > creation time and also at 'comment' or 'correspond' time. > > My idea to solve this is to extract the attachments and then parse > the content. > > I think the best route for this would be: > > TransactionObj->Attachments->Next ... > ContentAsMIME(Children=>1) > > Since MIME entities can themselves contain other entities, > I think I'm going to need a recursive function ... > > Basically what I'd like is a few words of advice. I think I can > come up with a solution but perhaps there's a simpler path I'm overlooking > or I'm not aware of. > > Thanks in advance, > -- Regards, Hugo Escobar <http://www.associationfinancialservices.com/> 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: hesco...@afslc.com Follow us on Facebook and Linked-In <http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864> <http://www.linkedin.com/companies/1006276> NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016