Joop wrote:
> Anything that isn't in has a default that should give
> you a working RT.
> You didn't change anything in
> I'm at the end of my wits. Can't think of anything that would cause this
> without having access to the systems. is untouched.  While it suggests a value for CustomFieldGrouping 
in the comments, it does not actually set it.

As you saw, this is a strait up upgrade of a working system.  I only customized 
it enough to add in the ID and web info.  It does work, just not with custom 


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