After doing some digging, it appears the issue was due to the queue’s scrips being disabled on the upgrade. After re-enabling them, the issue is resolved.
-- Gary L. Greene, Jr. Sr. Systems Administrator IT Operations Minerva Networks, Inc. Cell: +1 (650) 704-6633 > On Mar 29, 2016, at 3:35 PM, Gary Greene <ggre...@minervanetworks.com> wrote: > > After a recent upgrade to 4.2.12, RT doesn’t seem to be sending out emails. > It accepts them in, but we don’t get any acknowledgement emails, nor > correspondences. > > I need a way to debug this to pin-point the issue, thanks. > > -- > Gary L. Greene, Jr. > Sr. Systems Administrator > IT Operations > Minerva Networks, Inc. > Cell: +1 (650) 704-6633 > > > > > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Washington DC - May 23 & 24, 2016
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--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
