Hello Matt, Sorry I should have added more content of what I was actually doing.
So I wanted to create a custom field that applies to a users group that their a member of. Once I’ve created this custom field I would like to be able to search for this. Here is a screen shot of where I’m adding this field. I know that if I created this custom field and set to to apply for tickets, I’m able to search using the standard RT search but can’t find a way to search the groups. Thanks, -Jesse -------------------- Jesse Maseto Head of Support ByWater Solutions Support & Consulting for OSS Office - Stratford,CT T/F 888.900.8944 http://bywatersolutions.com je...@bywatersolutions.com On Tue, Apr 12, 2016 at 2:35 PM, Matt Zagrabelny <mzagr...@d.umn.edu> wrote: > Hey Jesse, > > On Tue, Apr 12, 2016 at 12:56 PM, Jesse Maseto > <je...@bywatersolutions.com> wrote: > > Hello All, > > > > Is there a way to Search for a "Custom Field" I’ve added to a ‘Group’? > > What is the context? > > For instance: > > I can see all CFs for groups by drilling down: > > Admin -> Global -> Custom Fields -> Groups > > -m >
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
