Yes that was the problem. Removed the lines from my config and it all works now.

Thanks

On 19/04/2016 16:28, Todd Wade wrote:
On 4/19/16 7:34 AM, Luke Hopkins wrote:
Apr 19 11:21:34 rt_test sendmail[42]: u3JBLYOs000042: u3JBLYOt000042:
DSN: "OtherRecipients of xxxxxx Ticket #402":;... List:; syntax
illegal for recipient addresses

Are you setting $UseFriendlyToLine? Can you confirm its value via Admin > Tools > System Configuration (/Admin/Tools/Configuration.html)?

Its documented to not work with sendmail (https://docs.bestpractical.com/rt/4.4.0/RT_Config.html#UseFriendlyToLine), and from what I can find online this error appears to be the error you get from sendmail using it (http://www.gossamer-threads.com/lists/rt/users/96285).

Regards,

---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016

---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016

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