Hello All, I was wondering if there was a way to tracker a transaction of a ticket. Here is the scenario I'm referring to.
The ticket is assigned an owner and then the owner reassigning the ticket. This is recorded as a "Given" transaction in RT. I would love a way to track these types of transactions. I hope this makes sense. Thx. -Jesse -------------------- Jesse Maseto Head of Support ByWater Solutions Support & Consulting for OSS Office - Stratford,CT T/F 888.900.8944 http://bywatersolutions.com je...@bywatersolutions.com
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
