In case someone takes the ticket ownership wile I am composing a response I would like to redisplay the ticket (the submitted response shouldnt be deleted) and add a warning informing the user about the change in ownership.

I guess this is the correct callback


but /Ticket/Update.html is quite the monster for an unexperienced RT dev. :)

Where can I get the response text from so it doesnt get lost and how do I add a warning?

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