Hmm, If it's trying to use a script tag... I'm guessing the emails being sent must be sent as HTML?
i'm going to have to give this a try... much appreciated Dustin! On Fri, Jun 17, 2016 at 11:41 AM, Dustin Graves <dus...@bestpractical.com> wrote: > Hi Mike, > > This is a pretty neat idea. I looked into it a bit and it seems to be what > Gmail calls a ‘Go-To Action’ > https://developers.google.com/gmail/markup/reference/go-to-action > > I couldn’t get it to work in my first pass, but Gmail was also flagging my > test RT as spam so I don’t know if that has something to do with the link > not showing up. > > I’ll play around with it a little more when I get the chance. > > Thank you, > Dustin > > On Jun 17, 2016, at 11:15 AM, Mike Johnson <mike.john...@nosm.ca> wrote: > > So, easy to create a link in the emails triggered by scrips... but, I see > Zendesk(another ticketing system) that I interact with for another software > we run onsite sends emails that show up in GMail with this cool little > button... > > <image.png> > > Anyone know what creates this and has anyone tried making something like > this within RT templates? > > -- > Mike Johnson > Datatel Programmer/Analyst > Northern Ontario School of Medicine > 955 Oliver Road > Thunder Bay, ON P7B 5E1 > Phone: (807) 766-7331 > Email: mike.john...@nosm.ca > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Los Angeles - September, 2016 > > > -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: mike.john...@nosm.ca
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016