Hmm,

If it's trying to use a script tag... I'm guessing the emails being sent
must be sent as HTML?

i'm going to have to give this a try... much appreciated Dustin!

On Fri, Jun 17, 2016 at 11:41 AM, Dustin Graves <dus...@bestpractical.com>
wrote:

> Hi Mike,
>
> This is a pretty neat idea. I looked into it a bit and it seems to be what
> Gmail calls a ‘Go-To Action’
> https://developers.google.com/gmail/markup/reference/go-to-action
>
> I couldn’t get it to work in my first pass, but Gmail was also flagging my
> test RT as spam so I don’t know if that has something to do with the link
> not showing up.
>
> I’ll play around with it a little more when I get the chance.
>
> Thank you,
> Dustin
>
> On Jun 17, 2016, at 11:15 AM, Mike Johnson <mike.john...@nosm.ca> wrote:
>
> So, easy to create a link in the emails triggered by scrips... but, I see
> Zendesk(another ticketing system) that I interact with for another software
> we run onsite sends emails that show up in GMail with this cool little
> button...
>
> <image.png>
>
> Anyone know what creates this and has anyone tried making something like
> this within RT templates?
>
> --
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.john...@nosm.ca
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016
>
>
>


-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.john...@nosm.ca
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

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