Hi Simon, Drill down to the queues, then create your scrip there.
Admin -> Queues -> Select Scrips -> Create Your heading should look something like: Create a scrip and add to queue BLAH my URL looks like: https://rt.d.umn.edu/Admin/Scrips/Create.html?Queue=12 This will restrict the scrip to that queue. -m On Mon, Aug 15, 2016 at 10:02 AM, Simon Figueira <[email protected]> wrote: > 4.2.11 > > > > The global scrip shows > > > > > > Enabling it would make it global and not just one queue. > > > > > > *Simon Figueira* > Systems Administrator > > > > > > > > > > > *From:* Matt Zagrabelny [mailto:[email protected]] > *Sent:* 15 August 2016 15:53 > *To:* Simon Figueira <[email protected]> > *Cc:* [email protected] > *Subject:* Re: [rt-users] Notification from one queue > > > > Just apply the scrip to the queue. > > What version of RT are you using? > > -m > > > > On Mon, Aug 15, 2016 at 9:32 AM, Simon Figueira <[email protected]> > wrote: > > I want to set up a notification when a custom field is changed in just one > queue. I see you can do it globally in scrips. I also see you need to > create a template at the queue level to do this but I am not sure what > script I would need to use. > > > > Thanks > > > > *Simon Figueira* > Systems Administrator > > > > > > > > > > > > ------------------------------ > > This e-mail and any files transmitted with it are confidential and > intended solely for the use of the individual to whom it is addressed. It > is Geest Line policy that the Company only enter into obligations, > warranties and representations which are signed in hard copy form by an > authorised individual. This email message has been swept for the presence > of computer viruses but Internet communications are not guaranteed to be > secure or virus-free. Email to and from Geest Line is monitored for > operational and business reasons. Geest Line Limited - Registered in > England No. 266840 Registered Office: Eagle Point, Little Park Farm Road, > Fareham, Hants PO15 5TD. Business is transacted under BIFA STC 2005A, copy > of terms available here: http://www.bifa.org/_ > Attachments/Resources/1105_S4.pdf > ------------------------------ > > > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Los Angeles - September, 2016 > > >
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