Am 01.09.2016 um 20:15 schrieb Alex Hall: > I'm either missing something very obvious, or the Debian package for RT > isn't working correctly. Installing with the latest source, though, was > a nightmare.
First of all, read the docs. Especially the Debian docs, as installing RT as a Debian package works different than install RT from Source, which the Best Practical documentation describes. In Debian the RT config is managed by files under /etc/request-tracker4/RT_SiteConfig.d/. If you change something in one of these files, you have to run the command update-rt-siteconfig, which actually builds the /etc/request-tracker4/RT_SiteConfig.pm file. Did you install the rt4-fcgi package? This will install everything you need for a nginx web deployment. /etc/init.d/rt4-fcgi would then reload the RT configuration. Why was installing from source a nightmare? We actually use RT from source on Debian for years, and it works great. Chris --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017