Just a quick update: I added Set(WebPort , 8485); to my configuration, killed the FCGI server, re-spawned it, and the error I was getting when trying to log in went away. I'd still like to know how to use rt4-fcgi, to avoid having to use kill and spawn-fcgi just to apply a configuration update, but at least I can log in and start configuring RT for use.
On Fri, Sep 2, 2016 at 3:15 PM, Alex Hall <[email protected]> wrote: > Hi all, > I thought I'd start a new thread for this, since the question got asked in > a thread that didn't specifically relate to FCGI. I was told by one list > member to install the rt4-fcgi package to help serve RT on Debian through > Nginx. I've done so, but am not sure how to get it working or what > commands, if any, are available. > > I have the 'rt' site in Nginx set to use 127.0.0.1:8485, and that works > initially if I use spawn-fcgi. However, I then run into the problem I had > last week, where Firefox says the page isn't redirecting properly. The > message is: > > The page isn’t redirecting properly > Firefox has detected that the server is redirecting the request for this > address in a way that will never complete. > > The initial page works correctly, but I get the above as soon as I log in. > If I run the useful command I just found, tail -f /var/log/messages, I see > only come configuration problems from an hour before when I most recently > tried to access the site. The Nginx error log for RT is empty, and the > access log shows only the failed attempts I made earlier in the day. > > I have a feeling that my changes to the name, location, and other settings > just haven't taken effect yet. In trying to restart the server to get these > configuration changes to register, though, I run into the small problem > that I have no idea how to restart it. I'm still using spawn-fcgi because > it's the only way I know to get the site working; how would I use rt4-fcgi > instead? Once I have it running, how would I restart it? Change the port? > If anyone has suggestions, I'd appreciate them. I know all this stuff must > seem painfully obvious and simple to most everyone, but documentation on > rt4-fcgi is nowhere to be found, so I'm not sure where else to ask. > > -- > Alex Hall > Automatic Distributors, IT department > [email protected] > -- Alex Hall Automatic Distributors, IT department [email protected]
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
