On Sep 20, 2016, at 9:41 AM, mdroe...@gmx.de<mailto:mdroe...@gmx.de> wrote:

Dear Request Tracker users,

while we working with special characters, we noticed that the plus-character 
will be not processed by the REST-API, when a new ticket is created.
All other special characters will be processed.

Here a simple content:
id: ticket/new
Subject: Test '\+'
Queue: General

You should urlencode that text:

$ perl -e 'use URL::Encode qw/url_encode_utf8/; print url_encode_utf8("Test 

The + here is the space, the %2B is the plus sign from the string.

Landon Stewart
Lead Analyst - Abuse and Security Management
📧 lstew...@internap.com<mailto:lstew...@internap.com>
🌍 www.internap.com<http://www.internap.com>

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Boston - October 24-26
* Los Angeles - Q1 2017

Reply via email to