After thinking about it, I've come to realize that upgrading my test instance is the best way to go. I can practice upgrading, see if the new features will be useful on the active instance, and not have to worry about messing up a source code patch.
I'm on 4.2.8, as that's what you get on Debian if you apt-get install request-tracker4. The latest release, though, is 4.4.1 I believe. What are the upgrade steps to upgrade, or am I better off removing RT and starting with 4.4.1? Either way, how do I keep my existing RT database (MySQL)? I believe there are db migration commands, but I don't know how they work. I've googled this, and have come up with only a couple hits, neither of which was a guide. I could have missed the article(s) people usually use for this process, of course. How do I upgrade, and/or is there already a resource people use to do this? Thanks! -- Alex Hall Automatic Distributors, IT department ah...@autodist.com
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
