On Fri, Oct 07, 2016 at 03:53:05PM -0400, Alex Hall wrote: > Hello list, yet again, > We're trying to add a saved search, to let the user view owned and CC-ed > tickets. I have the search made, and stored as a system-wide item. I have a > dashboard with the search on it. All users can select that dashboard if > they want to. The problem is that no one is going to select the secondary > dashboard all the time, and they get their default one each time they go to > the homepage from anywhere else in RT or log out and back in. Is there a > way to have admins edit the system-wide homepage, to add this saved search > to everyone's at once? We'd also like to remove another portlet that is no > longer required due to what the search offers. > > Put simply, how can we modify the homepage for all users at once? Thanks, > as always, for any help. > > -- > Alex Hall > Automatic Distributors, IT department > ah...@autodist.com
Hi Alex, You should be able to use rt-attributes-modify to script the needed changes. Regards, Ken --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
