Le 10/10/2016 à 17:15, Alex Hall a écrit : > > > * Can Perl code in scripts talk to an external database as I've described? >
yes, scrips run any kind of perl code, you can include needed modules. There is perl libs to talk to almost any kind of databases, even proprietary ones ;) A quick internet search on perl + MSSQL will give you examples of code. we have here scrips that get and write informations to third party softwares using DB access, ldap, soap, xmlrpc, depending on the needs. > * Can the RT cron tool do this job? If so, what might the workflow > look like? I haven't yet looked very deeply into this tool's abilities > or syntax. > it can if the Action used is one that you self create for your needs (in rt/local/lib/RT/Actions) --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
